People in most parts of the world these days would know of Uber Eats. A couple of months back we had it come online (so to speak) on the Central Coast. And as the food options are a bit healthier then MenuLog Australia I have been using Uber Eats a lot. No one has had trouble coming to my door, nor finding my unit. Until today.
So, I ordered through Uber Eats and ordered Subway. Perfect, a healthy foot long roll for lunch. However, when the driver arrived I got 2 phone calls from him within minutes saying he couldn’t find my unit. I explained in detail how to get here. The next thing I know he cancelled my order as he couldn’t find my unit.
He had asked if I could meet him out the front, but due to the stairs and my leg I couldn’t and I explained that. So he just cancelled the order, which I still have to pay the over $40 for. So now I have had to contact Uber Eats through their Twitter Support account because they have NO phone contact number that a customer can call. Only a phone number for a driver to call if they have issues. Fuck your customers, the ones that are actually paying to use your service. And now you rip me off. Well, like fuck your gonna get away with that.
I also contacted the Manager at the Subway store it was ordered through and he said there is nothing he can do as it came from Uber Eats and not his store directly as they only use Uber Eats for delivery. Which is fine, I get that. But even he couldn’t provide a number for me to contact them on.
So Uber Eats, you SUCK on the Central Coast and I will NEVER use you guys again. You rip off bastards. And BTW, you haven’t heard the last of me on this matter either.
